As a Product Manager at Microsoft, I specialize in generative AI and front-end UX for Azure Kubernetes Service (AKS) and Virtual Machines. I lead cross-functional teams to deliver enterprise-requested features that enhance user engagement and efficiency. My expertise in UX design methods, including customer interviews, usability testing, Figma prototyping, and A/B testing, has led to significant improvements in user satisfaction and Net Promoter Scores across Azure. Before joining Microsoft, I honed my skills at The Walt Disney companies and American Express, where I led quality assurance and UI design projects, streamlining processes and advocating for accessibility. I am dedicated to serving customers, leveraging user feedback and data analysis to continually optimize the user experience and ensure product-market fit. My extensive background in the technology industry highlights my commitment to delivering top-notch products and driving customer success. Outside of work, I love Pilates, Zumba, rock concerts, glitch art, the Fallout and Witcher video game series, and Linkin Park!
These are common use cases and their estimated costs when speaking with Sam Fernandez. The actual number of messages may vary based on complexity.